Trust is a essential ingredient in virtually every type of business transaction.
Founded in 2017 by an entrepreneur in Arlington, Virginia, ASI Consulting Group, LLC. is a small-business owned and operated, full-service accounting, consulting and tax firm. ASI Consulting Group, LLC is a 100% cloud based and 100% paperless. ASI Consulting Group, LLC distinguishes itself by providing skilled professional services to entrepreneurs and small-business owners.
We believe in collaboration and working alone with experts in seven fundamental areas while maintaining confidentiality: 1) real estate; 2) transportation; 3) financial; 4) Taxation; 5) travel ; 6) technology; 7) retirement.
We are registered tax preparers, with active PTIN, we do participate in the Annual Filling Season Program (AFSP). We are QuickBooks Online ProAdvisor, Gusto People Advisory and Payroll certified. We are IRS-Authorized e-file provider and proud members of The American Institute of Professional Bookkeepers (AIPB) and the National Association of Tax Professionals (NATP).
We are committed and passionate about assisting entrepreneurs and small-businesses learn and maintain an accounting process and staying in compliance with their tax obligation. We're all about efficiently find the right products or solutions to keep up on their accounting functions. We are about assisting you with whatever you need.
We do not promise what we cannot deliver. We do not overextend our resources and get a reputation for poor performance. We do not tell the customer (you) what you want to hear. We tell you what you need to know.
We believe in mentorships
We participate as Digital Ready Mentor
We take time to offer free business consulting and coaching with Verizon Small Business Digital Ready. We believe in assisting those that needs guidance to start their business projects free of charge.
What we do:
- Business consulting
- Business coaching and referral
- Answer questions and provide guidance.
We are experienced professionals
Who we are
We are business-trained professional with 10+ years of business management and tax preparation experience to including but not limited to; professional work ethics and interpersonal skills. Ethically driven in the performance of tax preparation duties. Prepare personal income tax returns and assist in preparing complex business tax returns, including multi-state tax returns. Register new and existing businesses with state and local jurisdictions for income tax, sales tax, and payroll tax purposes. Conduct tax research (federal, state, local) to determine filing requirements for new and existing businesses.
We passionate about taxation and delivering real results to our clients, committed to researching, being resourceful, asking questions, and anything else needed to find the answer and solve the problem for our client and our firm. In addition, we extremely organized, detail-oriented, and can be an integral part of the team and will go above and beyond to meet deadlines, and deliver exceptional results and extraordinary customer service.
Passionate about taxation and delivering real results to our clients, committed to researching, being resourceful, asking questions, and anything else needed to find the answer and solve the problem for our client and our firm. In addition, we extremely organized, detail-oriented, and can be an integral part of the team and will go above and beyond to meet deadlines, and deliver exceptional results and extraordinary customer service.
We focus in customer service
You and your small business
Something to know is customer service which involves providing support and assistance to customers before, during, and after their interactions with your product or service. It typically includes:
1. Communication Channels: Offer various ways for customers to reach out, such as phone, email, live chat, social media, and in-person if applicable.
2. Training: Ensure your customer service team is well-trained in product knowledge, problem-solving, and effective communication.
3. Prompt Responses: Respond to customer inquiries and issues promptly, aiming for a quick resolution.
4. Empathy: Listen actively, understand customer concerns, and show empathy towards their situations.
5. Problem Solving: Address customer issues professionally and find solutions that meet their needs.
6. Feedback: Gather feedback from customers to improve your products/services and customer service processes.
7. Consistency: Provide consistent service across all communication channels and interactions.
8. Self-Service Options: Offer self-help resources like FAQs, knowledge bases, and tutorials to empower customers to find solutions independently.
9. Personalization: Tailor interactions to each customer's preferences and history to create a personalized experience.
10. Monitoring and Analytics: Track customer service metrics and use data to identify trends, areas for improvement, and customer satisfaction levels.
Remember, effective customer service builds trust, fosters loyalty, and contributes to our business's overall success. At ASI Consulting Group, we are always ready to serve you.